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If it is sunny, I will go for a picnic.  If you cook the dinner, I will wash the dishes.  If Susan l eaves Hong Kong, Peter will be sad . . Conditional Sentences Type II Conditional Sentences Type III

Prepositions of Time: at, in, on  We use:  at for a PRECISE TIME i n for MONTHS, YEARS, CENTURIES and LONG PERIODS  on for DAYS and DATES Look at these examples :  I have a meeting at 9am.  The shop closes at midnight.  Jane went home at lunchtime.  In England, it often snows in December.  Do you think we will go to Jupiter in the future?  There should be a lot of progress in the next century.  Do you work on Mondays?  Her birthday is on 20 November.  Where will you be on New Year's Da y?

I NTRODUCTION:  School is generally related to EDUCATION. Therefore, we are going to talk about education in general and end it up with our topic which is why children drop out of school. PARAGRAPH 1 : CAUSE 1: the distance which separates school from home. EFFECTS: Children have to cover a long distance Roads get muddy when it is rainy They get cut off from during inundations PARAGRAPH 2:  CAUSE 2: Poverty EFFECTS: Parents can’t afford buying educational stationery Parent can’t afford buying clothes for their children PARAGRAPH 3: CAUSE 3: Family problems. EFFECTS: Domestic violence Parents’ drug addiction Divorce CONCLUSION:  We sum up the points discussed in paragraph 1,2, and 3 and we give our point of view. .

  M aking complaints Accepting complaints Rejecting comp laints I'm sorry to bother you, but  I can’t tell you how sorry I am owfully sorry Oh, dear. I’m terribly sorry I’m sorry there isn’t much we can do about it Sorry, I have a complaint Well, I’m afraid there is nothing we can do about it actually. I am sorry to have to say this but,.... You should have……… Maybe you forgot to  Respond to the following situations:  Customer: ……………………………………………....................................... ...  Shop assistant: Maybe it’s too late. You should have brought your jacket earlier and we could have  changed it. Fatima: ………………………………………………………………  Naima: I’m terribly sorry. I’ll fix up your CD player. .

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5 Ways to Ask for Clarification 1. Pardon? (if you didn’t hear or understand what the person said) 2. Would you mind repeating that? 3. What do you mean? (asking for more information) 4. I’m not sure I follow you. (= I don’t understand) 5. Could you explain… ? 5 Ways to Check if the Other Person Understands You 1. Do you understand what I’m saying? 2. Does that make sense? 3. Do you know what I mean? 4. Are you with me so far? (often used in the middle of a long explanation or instructions) 5. Is that clear? (often used after giving orders, or expressing disapproval or another negative attitude)